2021
01
Creative foundation
Graphic Design · Branding · Marketing
Portfolio · 2026Gurugram, India · Open globally
Creative Operations & Client Delivery Lead
Manya Narula
Team Leadership · Client Management · Project Delivery · Creative Operations
Leading teams. Managing clients. Delivering creative and digital projects.
I bring together people, projects and clients to turn ideas and business requirements into organised, high-quality delivery.
With a foundation in graphic design and 5+ years across creative, digital and marketing environments, I work at the intersection of people, projects, clients and creative delivery.
5+
Years of Creative & Digital Experience
10
Team Members Coordinated
India + Australia
International Client Experience
Cross-Functional
Creative · Digital · Marketing · Development · Production
Introduction
I work where creativity, people and execution meet.
I started my career in graphic design, but over time my role naturally evolved beyond creative execution.
I found myself most engaged in the work behind successful projects—understanding what a client really needs, bringing the right people together, delegating responsibilities, solving problems, reviewing work and making sure everything comes together at the right quality.
Today, I focus on creative operations, project delivery, team coordination and client relationships. I enjoy being the person who keeps the moving parts connected.
01Graphic Design
02Marketing
03Creative Execution
04Client Management
05Team Coordination
06Creative Operations
What I do
I make creative and digital projects move.
01Team Leadership
+
Coordinating multidisciplinary teams, delegating responsibilities and creating an environment where people can work independently.
02Client Management
+
Understanding requirements, managing communication, setting expectations and maintaining relationships throughout the project.
03Project Delivery
+
Taking projects from initial brief through planning, execution, review and final delivery.
04Creative Operations
+
Connecting design, development, marketing, content and production teams around one objective.
05Quality Control
+
Reviewing deliverables, identifying gaps and ensuring the work is ready before it reaches the client.
Professional evolution
From creating the work to leading the work.
2022
02
Cross-functional experience
Design · Digital · Marketing · CSR
2022–2023
03
Assistant management
Creative Communication · CSR · Coordination
Dec 2023 – Present
04
Creative operations & client delivery
Team Leadership · Client Management · Project Delivery · Quality Control
Web & digital
Projects I’ve helped bring from brief to launch.
Selected projects I coordinated and helped deliver—connecting business requirements, clients and multidisciplinary teams from brief to launch.
Varcas BatteriesCorporate Website
Dexter EnergyCorporate Website
Wiesner Worldwide KreationsE-commerce
That Photo Co. — AustraliaInternational Website
VillaroPremium Brand Website
One Shot Film ProductionsBrand Website
Social & digital campaigns
Creative campaigns across brands and industries.
Creative campaigns, social content and digital experiences coordinated across brands and industries.
Leadership
I don’t believe good leadership means doing everything yourself.
It means creating enough clarity and trust for your team to do their work well.
Own the outcome
When something goes wrong, I focus first on solving the problem and protecting the quality of the final delivery.
Delegate with purpose
I assign work based on people’s strengths, project requirements and timelines.
Build independence
I create clear direction, ownership and accountability so team members can execute independently.
Stay available
Delegation doesn’t mean disappearing. I remain available when the team needs support.
Keep learning
I enjoy unfamiliar projects and challenges that create opportunities to learn.
My goal isn’t to become the bottleneck.
One of the things I’m most proud of is seeing team members take a clear brief and independently turn it into a complete project.
01Clear brief
02Right person
03Ownership
04Independent execution
05Review
06Feedback
07Final delivery
Client management
From client brief to client trust.
01
Listen
Understand the business and actual requirement.
02
Clarify
Remove ambiguity before execution.
03
Structure
Turn requirements into a clear project scope and plan.
04
Coordinate
Connect the client with the right internal team.
05
Communicate
Keep expectations, progress and next steps clear.
06
Deliver
Review the work and take responsibility for the final outcome.
Creative foundation
Design is where I started.
My graphic-design background is an important part of my professional advantage.
It allows me to understand creative work beyond a project-management spreadsheet.
I understand visual communication, branding, creative quality, content requirements, design workflows and client expectations.
I don’t need to personally execute every creative task to understand the quality, direction and purpose of the work.
My role today is increasingly about leading the people who create it and ensuring the work reaches the right outcome.
01
Brand systems
02
Campaigns
03
Editorial
04
Digital design
05
E-commerce
06
Content
Experience · Updated
Creative foundation to operations leadership.
Three roles trace a clear progression from hands-on creative work to assistant management, team leadership, client management and end-to-end delivery.
01
Dec 2023 – Present · Gurugram, IndiaDigital Dynamics
Creative Operations & Client Delivery Lead
Lead client-facing and operational coordination across creative and digital projects, working with multidisciplinary teams across design, website development, social media, branding, content, photography and digital marketing.
Client & Project Management
- —Lead client communication from initial discussions and requirement gathering through project completion and final delivery.
- —Conduct client meetings to understand business objectives, requirements, priorities and expectations.
- —Translate business requirements into clear briefs and actionable tasks for internal teams.
- —Prepare proposals, scopes of work, project recommendations and presentations.
- —Coordinate projects across multiple functions while maintaining alignment between client expectations and team execution.
- —Manage client feedback, revisions and communication between clients and internal teams.
- —Monitor project progress, identify blockers and keep priorities and timelines aligned.
- —Maintain responsibility for overall project quality and client experience.
Team Leadership
- —Coordinate a multidisciplinary team of up to 10 professionals across design, development, marketing, content and creative production.
- —Delegate responsibilities based on individual strengths, project requirements, timelines and priorities.
- —Create clear briefs and expectations that enable team members to execute independently.
- —Support team members during challenging and high-pressure projects while maintaining accountability for delivery.
- —Act as the central coordination point between clients and internal specialists.
- —Review deliverables before client presentation or final delivery.
Creative & Digital Delivery
- —Coordinate website projects across briefing, structure, design, development, client review and launch.
- —Coordinate branding, social media, digital marketing and campaign projects.
- —Manage creative production requirements including photoshoots and product shoots.
- —Work with creative and technical specialists to translate business requirements into practical digital solutions.
- —Ensure creative output remains aligned with brand requirements and client objectives.
International Client Experience
- —Coordinate remote projects with international clients, including Australian businesses.
- —Manage requirements, communication, feedback and delivery across remote client-team environments.
02
Aug 2022 – Nov 2023 · IndiaAstron Group
Graphic Designer / Assistant Manager — CSR Division
- —Created social media posts, videos and carousels for digital communication.
- —Developed brochures, banners, visiting cards and other corporate communication materials.
- —Supported website redesign initiatives across business divisions.
- —Worked as an Assistant Manager within the CSR division.
- —Coordinated creative requirements across stakeholders.
- —Managed multiple creative responsibilities alongside broader organisational initiatives.
03
Dec 2021 – Aug 2022 · IndiaKrishna Overseas Inc.
Graphic Designer
- —Managed social media creative requirements across multiple platforms.
- —Developed digital marketing and communication assets.
- —Worked on private-label design requirements.
- —Supported brand consistency across marketing materials.
- —Translated business requirements into practical creative deliverables.
Capabilities
Strategy, coordination and creative judgement.
Core capabilities
Creative OperationsProject ManagementClient ManagementTeam LeadershipCreative DirectionProject CoordinationQuality ControlDigital Project DeliveryCreative ProductionStakeholder CommunicationProposal DevelopmentCross-functional Collaboration
Creative foundation
Graphic DesignBrandingVisual CommunicationContent DevelopmentDigital DesignE-commerce Design
Tools
CanvaFigmaAdobe IllustratorAdobe PhotoshopAdobe XDCorelDRAWGammaWebflowLovableRunwayHeyGenElevenLabs
What I’m looking for
The next chapter.
I’m looking to bring my experience into an organisation where I can work at a larger scale, collaborate with experienced teams and contribute to meaningful creative and digital projects.
I’m particularly interested in roles where I can combine people leadership, client relationships, project ownership and creative/digital understanding.
Creative OperationsCreative Project ManagementDigital Project ManagementClient Success / Client ServicesCreative ServicesAccount ManagementMarketing OperationsDelivery & Coordination
International · Remote · Collaborative · Fast-moving · Growth-oriented
Contact
Let’s connect.
If you’re building a creative, digital or marketing team and looking for someone who can bring people, clients and projects together, I’d love to hear from you.
Manya Narula
Creative Operations & Client Delivery Lead
Gurugram, India